FAQ & delivery info — Last Minute Joy

What time do I need to order by for next-day delivery?

Order before 5pm and we'll deliver the next day. Order after 5pm and the earliest available date moves to the day after that.

What areas do you deliver to?

We currently deliver within about 15km of our base. Enter your postcode on the Build a box page and we'll tell you instantly whether you're in range.

How do I pay?

You don't need to pay when you place your order. We'll be in touch shortly after to confirm details and arrange payment.

Can I add a gift message?

Yes — there's a gift message field when you build your box. We'll include it with your chosen card, or on its own if you didn't add a card.

What's actually in the box?

Well that is the fun bit — you get to pick! It all starts with a huge balloon of your choosing, surrounded by any extras you feel like adding, surrounded by confetti and streamers (because who doesn't love confetti and streamers?!)

Can I change my order after it's placed?

We get it, plans change last minute (that's why we started this whole business to begin with!) So, if your delivery date hasn't arrived yet, contact us as soon as possible using the form on the contact us page and we'll do our best to help! However, once a box is out for delivery, we can no longer make changes. You can check the status of your order here.

Do you deliver on weekends?

We sure do! Available delivery days are shown directly on the date picker when you build your box, so you'll always see what's actually available.